Monday, February 13, 2012

Online learners need the means, the motive and the opportunity

Means, motive and opportunity might be necessary if you are to convince a jury to convict in a trial, but they also apply in a wide variety of other circumstances, not least whether or not learning technologies make sense for a particular population:

Means
Learners need the means to engage with technology, in particular the IT literacy. While not so long ago this was a major obstacle, even in developed economies, the problem is fast reducing. Of course, some of the credit must go to employers who have provided IT training and support to those who work with computers, but a much more major influence has been the increasingly widespread use of technology outside the home. Just about every electronic gadget we use - a telephone, a tablet, a TV, a DVD player, a games console - is at heart a computer and works like one. Most people have become computer literate without trying.

To make good use of the opportunities afforded by online learning, users also need some more specific skills, including the ability to search, to communicate appropriately using forums, blogs, wikis and social networks, and to study effectively on their own. While these skills are also becoming more commonplace, they cannot be taken for granted.

Learners may need the language skills to make use of available content and to communicate with tutors and follow learners. As an English speaker, it's easy to take this for granted, but many learners are having to manage with a second language.

Lastly, learners need the physical capability to use the available computing devices. A great deal of content is still inaccessible to those with disabilities.

Motive
Learners need a motive to engage with technology. This motive will depend, to some extent, on the quality of the experience they have had using alternative media, in particular books and face-to-face learning. For those who are located remotely from classrooms, libraries and conference facilities, then the advantages of online learning are only too obvious. For those, wishing to obtain more control over when, where and how they learn, then again the door is likely to be wide open.

But not every potential online learner is going to be convinced of the opportunity. Some will have had a poor experience of e-learning, some a dislike for what they expect is likely to mean learning on their own. Some may be sceptical that what they need to learn can be effectively accomplished online. They may be right. In these cases the onus is very much on the provider to offer experiences that really do exploit the potential of computers (fast, immersive, media-rich, adaptive) and networks (global, supportive, collaborative, scalable).

Opportunity
Finally, learners need the opportunity to engage with technology. That means the time and the place, whether at home or at work, as well as an appropriate device and adequate bandwidth. In all of these respects, opportunities are growing, not least because of the increasing power and availability of mobile devices and rapidly improving broadband capability. Smart phones and tablets are not only freeing us from dependence on desktop computers and bulky laptops, they also provide the potential to make the use of what might otherwise have been dead time, on trains, planes and in hotel rooms.

But yet again we have to be aware that many learners are not presented with all of these opportunities. They may not have access to the devices or bandwidth. They may have no appropriate place in which to learn or not be granted the necessary time. There is still much work to be done before online learning can be regarded as universally accessible. 

8 comments:

  1. Anonymous4:54 PM

    Good to read this, Clive, and at the risk of running a parallel conversation with one we are having for work reasons with Dick Moore in any case, I think the thing that may be missing from Means, Motive and Opportunity is "Fit". By "Fit" I mean whether there is a fit between what is to be learned and the kinds of learning that online learning is suitable for. So whereas I can learn about the biology of horses online, there is only so much I can learn online about how to ride a horse. Likewise things like laboratory or machining practice. Probably stating the obvious, I know. Seb

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  2. 'Fit' is what I tried to cover with "Some may be sceptical that what they need to learn can be effectively accomplished online. They may be right. In these cases the onus is very much on the provider ...". Having said that, this post concentrates primarily on the demand side of the equation.

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    1. I guess one issue is that on both sides of the process a provider and a learner may think that online learning will work for learning a particular kind of thing and both be wrong. [Maybe it is a bit like Donald Clark's point about BETT and mobile learning. There are a lot of vendors out there selling mobile learning and plenty of learners who assume that they ought to be able to learn using their phone.] That's why I think Fit is probably worth separating out as a discrete facet of a framework.

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    2. Agreed. Pity it doesn't go with that whole means, motive, opportunity thing :)

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  3. As Seb says a good read. To Seb's addition of Fit, I would like to add Context.
    Computer literacy for many is synonymous a particular User Interface, (usually the desktop). As users move between locations and devices, security barriers, and differences in the UI present serious barriers. Content providers are going to have to deal with this if they are not to disappoint consumers of their services. The days of build and test for a single context are rapidly vanishing.

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  4. Another interesting perspective, although perhaps covered under 'means'? In other words, the learner needs the ability to work in a variety of different computing contexts.

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  5. This is a concern of mine with trying to reach and teach small children. Many children do not have the "means" but I believe all young children have the "motive"and love to learn. At Loving2Learn.com I am trying to provide the "opportunity" so all kids will get a great start to learning. As a consultant to day cares and elementary schools there is a vast difference in teaching skills, I would like to close that huge gap!

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  6. I took a class online a while back on computer repair and troubleshooting and the online class was OK, but then again I already have been working with computers before that class. If I had been a complete newbie then it would have been difficult, I think being able to reach a teacher when needed will help, but really hands on in the classroom is better learning.

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