Monday, November 08, 2010

Are apps the future of e-learning?

I came fairly late to the multi-touch iOS/Android/W7 Mobile world, having been stuck on a 2-year contract with a Nokia smart phone that was great compared to the phones I'd had before, but which I now realise was hopelessly behind the game. Like millions of others I never thought apps would make much of a difference to my life but now find myself turning to them as first choice to provide a myriad of services.

How can this be? Well, apps tend to do one job really well with the minimum of fuss. They are formatted perfectly for the devices on which they are based. They tend not to tempt you away from the job in hand with links, pop-ups and extraneous clutter. They can usually be accessed with a single touch. By comparison, I find that I hardly ever use the browser on my iPhone, mainly because most sites are unreadable or unusable. On the iPad,where the screen real estate is so much much greater I would not hesitate to open the browser, but only when I knew that there wasn't an app available that would do the same job.

So how far can we take the idea of apps? How well can they be applied to a learning context? Here's my assessment:

Viewing content: Smart phones and tablets are well suited to delivering text, animation, audio and video content (although there is still the snag of no Flash delivery on iOS). The point is, would you want the content to be packaged up in individual apps or accessed from a gateway app (like iTunes, iBooks or YouTube or a full-scale LMS) that provides a library of content? Clearly it would get ridiculous if every piece of content required you to install a separate app, particularly if you were going to look at it just once. But if you were devoting your efforts to learning one thing in particular (speaking better Spanish, improving basic literacy/numeracy, how to close sales, etc.) then the argument shifts in favour of the app. After all, you can always delete it when you're finished with it.

Creating content: Here the devices themselves provide the greatest limitations. Obviously full-scale content creation applications (text editors, graphics programs, multimedia tools, etc.) work just fine on a PC or Mac with a large screen and lots of memory, but mobile devices are much more limited. If a learner needs to have multiple windows open and do a lot of copying and pasting, then apps are probably not the answer, but how often do we ask students to create work that complex?

Collaborating with peers: All the usual suspects in terms of social media already have very successful apps so the argument is already won, but there's plenty of scope to extend this model to more specialist tools designed for employees of a particular organisation or students on a particular course. Mobile devices are perfectly adequate for entering short textual entries to  forums, wikis, blogs, etc. so all we're waiting for is mobile versions of existing tools such as SharePoint, Moodle and the like.

Collaborating live: All the major web conferencing vendors, including WebEx, Adobe and the like have apps available already for a wide range of devices and people are beginning to use them. Enough said.

Performance support: We've already talked about the delivery of content and the use of tools such as forums, but there's another area where I see apps playing a role, and that's as decision aids. If you need just-in-time support in solving a particular problem, then you don't want to wade through a performance support portal. I think there's a strong case for building individual apps for decision aids and troubleshooters, particularly when they're used frequently.

Of course there may be categories I've left out or arguments I've missed. What do you think?

10 comments:

  1. Anonymous11:41 PM

    I agree that smart phones and apps are the way of the future. I for one have a smart phone with an app for my university. However, I find it too small to be effective for major postings. I generally use it only to check my course room email, if I'm expecting something important.

    I don't believe that online courses will migrate this way at all.

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  2. Like yourself I have only recently really engaged with apps on mobiles and am now coming to realize the significance of what they will have to contribute to learning. However I also despair at how the development of native apps is leading to a move away from open web standards which have helped us achieve so much.
    So I am hopeful that the answer for educationalists is not the development of native apps for multiple platforms with all the expense and effort that will entail, but in the majority of cases the development of HTML5 mobile optimised versions of websites and web applications. These will offer most of the important functionality of apps, will work on all the platforms and will not require our users to make installations to access our learning resources/activities.

    There are going to be instances when the functionality essential to the learning supported by the app will only be available to a native app. But we need recognise when this is and is not the case and take the appropriate approach.

    The article below suggests this is now being recognised by business as the most efficient approach and I think we should learn these lessons too.

    http://bit.ly/cTtJb7

    Tony
    www.webducate.net

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  3. Good post. Thanks for sharing it.

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  4. Very interesting, I too have only been on Planet App for 18 months, but am intrigued by the possibilities for learning. I have created an 'education' folder on my phone for those apps, but am ashamed to say that some have so far not got opened after download. It's the e-learning course non-completion issue all over again.

    The history of e-learning was first about content, then about the LMS and then content again. So we are now in phase 1 where it is all about the content in the app. The next phase will be the LMS phase for apps; so what will it be? A specific gateway app from a big name in learning, or just more specific folder options in iTunes from which users can pick relevant content?
    Will this be the topic de jour at Online Educa in Berlin this year?

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  5. hmmm ... are apps the future of our working infrastructure or the future of IT? Probably not, so why should they be the future of e-learning? They are wonderful tools that will become an integral part of future working and learning environments, and that’s it. Most of the time I sit next to more powerful devices like my notebook or my netbook.

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  6. I have gotten so use to apps that I find myself searching for apps for everything from maths textbooks,to an app for my schools homework website. kids already have touch phones and would like to get homework done while on the bus.I think apps are the future of not just e-learning but education in general.
    We only have to hope that there is constant affordable internet. connections to make it

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  7. Hi all,
    I am a day one app store user on iPhone and iPad and do some regular tracking of mobiles apps. I think for some parts we have to think different about content on mobiles and the services they typically deliver and how they deliver.

    Viewing Content is really different on iPad and iPhone and furthermore well usable types of contents differ ;I listen to all my audiobooks on the smartphone, but 90% reading PDFS and books on the Pad. Checklists are great for Pads, microblogging works well on phones, and so on.

    Creating content also really differs: taking photos with a mobile is really great, start app, take photo or video and have it stored with location metadata, Recording audionotes with apps as audioboo also works great. I very rarely type on phone, sometime on Pad, mostly on laptop.

    Collaboration I think this really depends on the user interfaces and the setting of collaboration. we doing experiment with notes sharing and instant notifcation this works well. Also combining big and small screens works quite well.

    of course lots of other examples.

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  8. My husband works with special needs kids and I've seen several articles lately that discuss how the ipad can be used to teach children with severe disabilities. For example, http://online.wsj.com/article/SB10001424052748703440004575547971877769154.html?

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  9. I would not write an article with an app (--> hard to use for creating complexer contents), however i like to consume simple contents via app (e.g. audio podcasts, videosnipplets) or use Apps for collaboration and on-demand learning like tweeting/ forums. For learning organizations it will be easy to provide some apps for learning & collaboration, but it is harder to integrate them "formalized" into learning programs.
    As always also this new trend will find its real use-cases and value add - so learning experts need to evaluate it sooner or later.

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  10. Nice post and great blog too! I thought I’d share some of our recent experiences taking an app-centric and framework oriented approach across each of your highlighted areas you cite above. An app framework takes a “one-stop-shop” approach that increases its usefulness and value by becoming a known, trusted and frequent experience rather than the normal “install it/try it/forget it” adoption curve.

    Viewing content - In the enterprise, the ideal way to package, deliver & track mobile learning content to the widening array of smartphones/tablet devices is via device-specific “application frameworks”. Installed “app framework” can be customized to meet organization requirements for UI, feature enablement, taxonomy, security and device-to-server communications. A single installed framework can serve to manage virtually every form of learning content within one “app” and all content can be refreshed as either a required assignment pushed by the organization or an optional elective pulled by the mobile learner. Frameworks stage, launch and track every content touch, record time spent, mark completions and present all tests/surveys. While we are big believers in what HTML5 represents in the future, the reality is it is not an option in the mlearning space today across the range of legacy devices still in use in the enterprise while native apps, even though more difficult to create and support, represent the only viable approach to support highly diverse environments.

    Creating content - The full featured mobile learning application framework provides tools to enable user-generate content creation and today’s advanced mobile devices make it easy for any permitted mobile learner to capture/share a variety of images/pix, short videos or even podcast-style interviews with their defined learning community. The trick is ways to collect, manage, approve, convert (if needed) & distribute all of the UGC objects quickly/easily and a framework provides the needed structure/control.

    Collaborating with peers - A flexible mlearning app framework can extend the learning experience to encompass several social networking contexts as well. In our experience, the desire to seamlessly meld the learning with the social is essential and the requirement to make that experience secure and likely within a private networking construct are essential. Mobile learners can use the app framework to participate in threaded discussions, access corporate blogs/wikis and read news feeds all without fear of losing control of their proprietary information when mobile.

    Collaborating live - This area is one of the roadmap features we’re working on for 2011 wherein we’re experimenting with ways to facilitate access to “live distance learning events” via the mobile learning framework. We already have customers using mobile to reinforce key learning concepts acquired during ILT sessions after a pre-defined period of time or using tools that enable the “spacing effect”.

    Performance support – Again, this is where we see the framework approach continuing to bear fruit. There are a variety of ways to prepare/package JIT job aides, interactive checklists and in-the-moment knowledge refreshers that help deliver “mSupport” anytime and anywhere. In recent months, we’ve even seen great uptake in long-form content (e.g., manuals) delivered as on-demand ePUBs sent right to and launched within the framework, the added benefit is there’s no need to connect to iTunes or any equivalent when in-the-moment. Plus, management has visibility into everything that’s being requested and downloaded as well as what pages/sections/forms are in most frequent use.

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